Privacy Policy

This Privacy Policy explains how Instant Casino collects, uses, stores, shares and protects personal information when a user visits the website, creates an account, makes deposits, requests withdrawals, plays casino games, claims bonuses, contacts customer support or uses any other feature of the platform.

Instant Casino processes personal data to provide a secure online casino service, manage player accounts, verify identity, process payments, prevent fraud, apply responsible gambling controls and comply with applicable legal and regulatory obligations. This Privacy Policy applies to all users of the website, including visitors, registered account holders and players who interact with support or payment services.

By using Instant Casino, the user confirms that this Privacy Policy has been read and understood. If the user does not agree with the terms of this Privacy Policy, the website and casino services should not be used.

1. Information Collected by Instant Casino

Instant Casino collects personal information directly from the user during registration, verification, payment activity, gameplay and communication with customer support. The type of data collected depends on how the user interacts with the platform.

During account registration, the platform may collect identification and contact details, including full name, date of birth, residential address, email address, telephone number, country of residence, username and password. This information is required to create the account, confirm eligibility and provide access to casino services.

The platform may also collect financial information connected with deposits, withdrawals and account transactions. This may include payment method, transaction amount, currency, payment status, bank or card reference, e-wallet details, deposit history, withdrawal records and refund information.

For verification and compliance purposes, Instant Casino may request documents such as passport, driving licence, national identity card, proof of address, bank statement, payment card proof, e-wallet ownership confirmation or source-of-funds evidence. These documents are used to confirm identity, prevent fraud and comply with anti-money laundering requirements.

The platform also collects technical data automatically. This can include IP address, browser type, device model, operating system, cookie identifiers, session duration, login time, location signals, referral source and security logs.

2. How Personal Data Is Used

Instant Casino uses personal data to operate the casino platform and provide services requested by the user. Account data is used to create and manage the player account, enable login, verify age, maintain account security and provide access to games, payments and promotions.

Payment data is used to process deposits, withdrawals, refunds and transaction checks. The platform may also use payment data to detect suspicious financial activity, prevent unauthorised transactions and confirm that the payment method belongs to the registered account holder.

Verification data is used to complete KYC checks, prevent underage gambling, comply with anti-money laundering rules and protect the platform from fraud. If the account, payment method or documents require additional checks, the platform may delay withdrawals until the review is complete.

Gaming data is used to calculate balances, record bets, apply game results, track bonus wagering, process cashback, identify irregular gameplay and support responsible gambling tools. For example, account activity may be used to monitor deposit behaviour, session length or self-exclusion requests.

Contact details may be used to send account notifications, security alerts, payment updates, policy changes and support responses. Marketing messages may be sent only where permitted by law or where the user has provided consent.

3. Legal Basis for Processing

Instant Casino processes personal data under several lawful bases, depending on the purpose of processing. Account and payment data may be processed because it is necessary to provide casino services under the user agreement. Verification data may be processed because the platform has legal obligations related to gambling regulation, anti-money laundering controls and fraud prevention.

Some data may be processed on the basis of legitimate interests. This can include platform security, fraud monitoring, internal analytics, customer support improvement and protection of legal rights. Where marketing communications are based on consent, the user may withdraw that consent at any time.

The platform may also process data where necessary to comply with legal requests, regulatory reporting obligations, court orders or law enforcement requirements.

4. Cookies and Tracking Technologies

Instant Casino uses cookies and similar technologies to operate the website, maintain secure login sessions, remember preferences, analyse website performance and support fraud prevention. Cookies can also help the platform understand how users interact with pages, games and promotional areas.

Essential cookies are required for the website to function correctly. These may support login, payments, security checks and session management. If essential cookies are disabled, some parts of the website may not work.

Analytics cookies may be used to measure traffic, performance and user behaviour. Marketing cookies may be used to personalise content or measure advertising campaigns where permitted. The user may control cookies through browser settings, although blocking cookies can reduce website functionality.

5. Data Sharing and Third Parties

Instant Casino may share personal data with selected third parties where necessary to operate the platform. These third parties may include payment processors, banks, card providers, e-wallet services, identity verification companies, fraud prevention tools, game suppliers, hosting providers, analytics services, customer support systems and professional advisers.

The platform may also share data with regulators, law enforcement agencies, tax authorities, courts or other public bodies where required by law. Information may be disclosed to investigate fraud, prevent money laundering, protect users, enforce terms or respond to lawful requests.

Game providers may receive limited technical or gameplay data needed to deliver games, record results and maintain game integrity. Payment providers may process financial data to complete deposits and withdrawals. Verification services may process identity documents to confirm user information.

Instant Casino does not sell personal data to third parties. Any service provider that processes personal data on behalf of the platform must follow confidentiality, security and data protection obligations.

6. International Data Transfers

Some service providers used by Instant Casino may be located outside the user’s country of residence. Where personal data is transferred internationally, the platform aims to use appropriate safeguards to protect the information. These safeguards may include contractual protections, data processing agreements or other legally recognised transfer mechanisms.

International transfers may be required for payment processing, cloud hosting, fraud prevention, customer support or analytics. The platform takes reasonable steps to ensure that transferred data remains protected according to applicable data protection standards.

7. Data Security

Instant Casino applies technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration or disclosure. These measures may include SSL encryption, secure servers, access controls, monitoring tools, internal security policies and staff confidentiality requirements.

Payment transactions may be processed through secure payment gateways. Where card payments are used, payment information may be handled by PCI DSS-compliant processors. Instant Casino does not require unrestricted access to full card details once the payment provider has processed the transaction.

Access to personal data is limited to authorised employees, contractors and service providers who need the information for operational, compliance or support purposes. Users are responsible for keeping account login credentials confidential and notifying support if unauthorised access is suspected.

8. Data Retention

Instant Casino keeps personal data only for as long as necessary to provide services, meet legal obligations, resolve disputes and protect legitimate business interests. Account information may be retained while the account is active and for a required period after closure.

Transaction records, verification documents and AML-related information may be kept for several years after the account is closed because gambling and financial regulations may require retention. Support records may be kept to resolve complaints, handle disputes and improve service quality. Technical logs may be kept for security monitoring and fraud prevention.

When personal data is no longer required, it may be deleted, anonymised or securely archived.

9. User Rights

Depending on applicable data protection law, the user may have the right to access personal data, request correction of inaccurate information, request deletion, restrict processing, object to processing or request data portability.

Where data processing is based on consent, the user may withdraw consent at any time. This does not affect processing carried out before consent was withdrawn.

Some rights may be limited by legal or regulatory obligations. For example, Instant Casino may need to retain transaction records, verification documents or responsible gambling records even after an account closure request.

The platform may request additional information to confirm identity before responding to any data rights request.

10. Marketing Preferences

Instant Casino may send promotional communications about bonuses, games, tournaments, cashback, platform updates or special offers where permitted by law or where the user has provided consent.

The user may opt out of marketing at any time by using the unsubscribe link in an email, changing account preferences or contacting customer support. Service messages, payment notifications and security alerts may still be sent because they are necessary for account operation.

11. Responsible Gambling Data

Instant Casino may process data connected with responsible gambling tools. This can include deposit limits, loss limits, session limits, cooling-off periods, self-exclusion records and account restriction requests.

This data may be retained where required to protect the user, comply with responsible gambling obligations and prevent restricted users from reopening accounts. Responsible gambling information may also be used to identify risky account behaviour and apply appropriate controls.

12. Contact

Questions about this Privacy Policy or personal data processing should be sent to the privacy contact or customer support channel listed on the Instant Casino website.

If the user believes that personal data has been processed incorrectly, the user may contact the relevant data protection authority in the applicable jurisdiction